Terms of payment
WHAT TYPES OF PAYMENTS DO YOU ACCEPT?
On our online store, we accept payments via:
Debit or Credit Cards
PayPal (payment in three convenient monthly installments, interest-free)
Klarna (payment in three convenient monthly installments, interest-free)
Bank Transfer (contact us via chat, email, or WhatsApp to receive the bank details)
PostePay Top-up (contact us via chat, email, or WhatsApp to receive the details)
Cash on Delivery via chat operator
Satispay
HOW DO I PAY IN THREE INTEREST-FREE INSTALLMENTS?
You can use PayPal or Klarna to pay in three interest-free installments.
The payment for each installment will be automatically debited from the debit or credit card entered at the time of payment. Your first installment will be collected when your order is confirmed by the merchant, and installments 2 and 3 will be scheduled 30 and 60 days later, respectively.
ZERO INTEREST.
A new way to pay for your purchases. An alternative to credit to overcome cost-related barriers.
All the flexibility of purchasing in 3 interest-free installments.
HOW DO I PAY CASH ON DELIVERY?
If you wish to pay cash on delivery, you can send us a photo of your cart, ready for payment, via chat or WhatsApp. This will help us see your customization choices, along with your full address, email, and mobile number.
We will register your order with cash on delivery, with a supplement of €5 in addition to shipping.
HOW DO I PAY WITH PAYPAL?
By selecting PayPal as your payment method, you can pay with a credit card without being registered or automatically with your PayPal account, with total security guaranteed by us and also by the PayPal service (payment in three convenient monthly installments, interest-free).
Select PayPal at checkout.
The "Pay in 3 installments" option will appear if available; select it.
You will receive quick feedback.
Complete your purchase.
It's simple: choose PayPal as your payment method when you shop online. Log in to your PayPal account and you will see the "Pay in 3 installments" option available, if the product you have chosen allows this form. If so, you can request payment in installments in a few steps, receiving quick feedback from PayPal to complete your purchase. At the time of your request, PayPal may need to check your creditworthiness with credit information systems, and therefore may need to provide information on how you manage your repayments. If PayPal passes your data, it will remain on your profile from the moment the financing agreement is signed. It is therefore important that you are able to pay the repayment installments and are certain you can meet them.
"Pay in 3 installments" is available for products that accept this method, ranging from €30 to €2000.
No, there are no costs associated with "Pay in 3 installments," including late payment fees. However, remember that this is a loan, so make sure you can repay it to avoid, for example, any impact on your creditworthiness.
If your loan application is approved, you are entering into a contract with PayPal. This means PayPal is the creditor.
Log in to your PayPal account, go to "Pay in 3 installments," and then click on the "Pay in 3 installments" payment you want to refer to. You can see the amounts of your previous payments in your "Pay in 3 installments" activity. You can also see the amounts of upcoming payments by clicking on "Show upcoming payments." The amount you still need to repay appears under "Remaining."
HOW DO I PAY BY BANK TRANSFER?
To make a payment by bank transfer, you will need to send us your cart and your information via chat or WhatsApp. Our operators will register your order and provide you with the bank details.
HOW DO I PAY WITH A CREDIT OR DEBIT CARD?
By selecting the "Pay with Card" method, you can make a payment with all the cards or prepaid cards indicated in the dedicated section with a simple click and in total security.
IS USING MY CREDIT OR DEBIT CARD A SECURE METHOD?
Payment information security is an absolute priority for us. To ensure the safety, simplicity, and protection of your shopping experience, we use Secure Socket Layer (SSL) technology, provided to protect the data you send us over the internet. All credit card transactions on this site are processed using a payment gateway that encrypts your card data in a secure hosted environment.
PROCEED TO ORDER
1. After selecting the product you want, click "Add to cart."
2. Add other products in the same way or click "Proceed to order."
3. Confirm your shipping address. Be sure to enter the name the courier will find on the doorbell in the "additional information" section.
4. Choose the payment method you want to use, and if you have a promotional code, you can use it during payment.
5. At this point, you will be directed to the final page with a summary of your details and the estimated delivery date. If you have a discount code to use, enter it.
6. To complete the order, finalize the purchase.
At this point, you will receive a confirmation email at the address you registered on our site. If you don't see it, please check your spam folder. You can also check all the details related to your order by logging directly into your account.
It is not possible to add other items once you have completed the order. If you wish, you can place another order.
After completing the order, you can request changes to the shipping address within 48 hours.
Refund
If you return one or more items from your order, the corresponding amount will be credited to the card or bank account associated with it.