Customizable Kids' Set: Mom Koala Organic Cotton Duffle Bag, Toiletry Bag, and Towel
Warranty & Returns
Returns are not possible for personalized items, but at Be Brave Boutique, we are confident in the quality of our products.
So if there are any issues, or possible defects with the item, please contact us via chat or email at info@bebraveboutique.it, and together we will find a solution.
Shipping & Delivery
For all our shipments, we guarantee fast and efficient home delivery, thanks to the collaboration and reliability of the best international couriers, such as SDA.
As soon as your order is shipped, you will receive a confirmation email with a tracking code to monitor the progress of each of your orders in transit. In case of any shipping delays, you will be contacted by customer service.
The estimated delivery date is visible by opening the product sheet of the item you are interested in or from the cart. Delivery delays may occur due to bad weather, strikes, and remote delivery areas or locations where postal service is limited, such as mountain towns or islands. Delivery is not scheduled for Saturdays, and if the recipient is not present at the time of delivery, the courier will attempt to deliver a second time. Subsequently, the order will be held in the courier's warehouses until we are notified. Please contact us for any changes to the shipping address.
Product Care
Washing Instructions for Your Printed and Personalized Products
To maintain the best quality of prints and personalizations, follow these simple washing and care instructions:
✔ **Machine washing (if possible)**: Use a delicate cycle at a **low temperature (max 30°C)**. Wash the garment **inside out** to protect the print.
✔ **Hand washing**: Preferable for longer durability. Use cold water and a mild detergent, avoiding rubbing on the prints.
✔ **Avoid bleach and fabric softeners**: These products can damage the print and alter the colors.
✔ **Drying**: Air dry is best, avoid using a tumble dryer. If necessary, use a low temperature cycle.
✔ **Ironing**: Do not iron directly on the prints. Cover them with **baking paper** and use a low temperature.
✔ **Do not dry clean**: Solvents could compromise the quality of the personalization.
By following these instructions, your personalized product will remain beautiful and durable over time!
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